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View Events which Raised the Alarm

Overview

In this page, you can view the list of events which raised the particular alarm and have updated the alarm.

How to get here in the ACCDataVault Web Console?
 In the top menu, select: "Alarms & Events -> Alarms -> Click on the number under 'Caused by Events' column for the particular Alarm row" page.

View Events which Raised the Alarm

The events which occur during error are managed as alarms based on the effect they cause on the routine process of ACCDataVault. In this page the list of events which raised a particular alarm is shown. This shows in detail the actual errors which have caused the alarm to be raised. Using these error messages the relevant resolution can be identified and performed. After the issue is resolved the alarm raised by these events can be cleared.

The events list shows the following details:

Severity: The severity of the event.

Reseller Name: The reseller name with which the event is linked. [shown only if available]

Customer Name: The customer name with which the event is linked. [shown only if available]

Raised By: This value specifies the ACCDataVault instance which raised this event.

For: This value specifies for whom the ACCDataVault instance raised this event.

While processing: This value specifies what was processed when this event was raised.

Module: The module in which the event occurred.

Last Updated Time: The time in which the event was last updated.

No. of Occurrences: The number of occurrences of the same event to cause this alarm.

Last Updated Message: The message updated from the last event which updated this alarm.

Troubleshooting Tips

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